Your have a computer repair that needs to get done right away. You are ready to take it anywhere. But here's the kicker - where to take your computer to? Should you give pause when considering repair shops in your area? It does. Consider yourself fortunate to have read this article and the pithy tips contained within it.
First of all, how quickly do they service the computers? Some computer repair shops will take two to three weeks to return your computer to you. Are you ready to be without your computer for that long? Probably not. There are computer repair shops that can get your computer back to you in as little as a few hours. You may have to "quid up" and spend a little more when opting for such faster services, but the extra money will be money well spent if you have a project due at work within a few days' time.
How much is the fee the computer shop charges per hour? You do not want to be stuck with a company that takes its sweet time mucking about and to add salt to the wounds, charges an insultingly high hourly rate. The computer repair shop you want to take your computer to is one that not only gets the job done quickly, but boasts of a high, if not perfect first service resolution rate. Look for a computer repair shop that posts their prices. Moreover, the majority of shops have specific prices for different tasks. You want a company that can boast of a high accuracy rate when it comes to quotes. You should also make sure they will contact you for approval if there is any reason to increase their repair bill before they start the repair.
What is the staff's certification level? The A+ certification doesn't guarantee that the computer technician knows what he is doing but it is generally a good indicator that they have invested the time into their craft to do it well. In addition, you would want to ask how many staff members are A+ certified - is it some of them, or all of them? Only staff with such certification should be allowed to work on your computer.
Gut feel. If a person at the shop makes you feel antsy or edgy in any way after a few minutes speaking with them, take your business somewhere else. Most towns, cities and provinces have computer repair shoppes. Don't be shy to explore different options.
First of all, how quickly do they service the computers? Some computer repair shops will take two to three weeks to return your computer to you. Are you ready to be without your computer for that long? Probably not. There are computer repair shops that can get your computer back to you in as little as a few hours. You may have to "quid up" and spend a little more when opting for such faster services, but the extra money will be money well spent if you have a project due at work within a few days' time.
How much is the fee the computer shop charges per hour? You do not want to be stuck with a company that takes its sweet time mucking about and to add salt to the wounds, charges an insultingly high hourly rate. The computer repair shop you want to take your computer to is one that not only gets the job done quickly, but boasts of a high, if not perfect first service resolution rate. Look for a computer repair shop that posts their prices. Moreover, the majority of shops have specific prices for different tasks. You want a company that can boast of a high accuracy rate when it comes to quotes. You should also make sure they will contact you for approval if there is any reason to increase their repair bill before they start the repair.
What is the staff's certification level? The A+ certification doesn't guarantee that the computer technician knows what he is doing but it is generally a good indicator that they have invested the time into their craft to do it well. In addition, you would want to ask how many staff members are A+ certified - is it some of them, or all of them? Only staff with such certification should be allowed to work on your computer.
Gut feel. If a person at the shop makes you feel antsy or edgy in any way after a few minutes speaking with them, take your business somewhere else. Most towns, cities and provinces have computer repair shoppes. Don't be shy to explore different options.
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