If your website hosts web video, you might encounter certain problems that are hard to resolve. You might have problems with audio, or with the video playing or even appearing. A lot of these problems are rising from having a feature on your website.
However, it's comforting to know that many of the problems that you may encounter with a web video are easily fixed and can be so in a matter of minutes.
Generally speaking, two of the most common problems with web videos are that people can't either see or hear the video. In many cases, these problems are simply caused by the fact that viewers might not have the same updated version of the player you are hosting in your video.
Whether you have a Windows Media Player, Real Player or QuickTime Player, all of these require individuals to have the most up-to-date version of its player in order to view web videos properly. One of the things you can tell your viewers if they report any of these problems, is to try to update their player to see if the problem will fix itself.
Another issue with web videos is that they sometimes pause and then restart. Since this happens sometimes for several minutes, viewers get tired of it and give up on the video. There are several reasons why this could be happening to the viewer. Mostly, it is because the viewer has a slow internet connection or the user's computer is too old to support the transfer of such a large file.
Depending on how the video is compressed, it might take as long as 12 minutes for someone with dial-up connection to download a 1 minute video. Also, if there are too many people on the network, the download speed of the video will be greatly slowed down. This can be fixed if you just click on the pause button and give the video the chance to download for a few minutes.
Another reason why web videos may not work is because they are not in the correct format. If you are allowing individuals to download a certain type of video, make sure that they understand what format it is in. An example of this would be letting your visitors know that in order to view a certain video they must have the QuickTime format installed, which is the .qt or .mov format.
Adding links to the different media player on your site will make it easier and less stressful for viewers to complete this step. This can ensure that even if viewers don't readily have the right player already on their computer, they can easily download the file and then come back to view your video.
However, it's comforting to know that many of the problems that you may encounter with a web video are easily fixed and can be so in a matter of minutes.
Generally speaking, two of the most common problems with web videos are that people can't either see or hear the video. In many cases, these problems are simply caused by the fact that viewers might not have the same updated version of the player you are hosting in your video.
Whether you have a Windows Media Player, Real Player or QuickTime Player, all of these require individuals to have the most up-to-date version of its player in order to view web videos properly. One of the things you can tell your viewers if they report any of these problems, is to try to update their player to see if the problem will fix itself.
Another issue with web videos is that they sometimes pause and then restart. Since this happens sometimes for several minutes, viewers get tired of it and give up on the video. There are several reasons why this could be happening to the viewer. Mostly, it is because the viewer has a slow internet connection or the user's computer is too old to support the transfer of such a large file.
Depending on how the video is compressed, it might take as long as 12 minutes for someone with dial-up connection to download a 1 minute video. Also, if there are too many people on the network, the download speed of the video will be greatly slowed down. This can be fixed if you just click on the pause button and give the video the chance to download for a few minutes.
Another reason why web videos may not work is because they are not in the correct format. If you are allowing individuals to download a certain type of video, make sure that they understand what format it is in. An example of this would be letting your visitors know that in order to view a certain video they must have the QuickTime format installed, which is the .qt or .mov format.
Adding links to the different media player on your site will make it easier and less stressful for viewers to complete this step. This can ensure that even if viewers don't readily have the right player already on their computer, they can easily download the file and then come back to view your video.
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