Friday, March 30, 2012

A Single Email Provider Is a Good Idea

By Jennifer Flowers


When e-mail first became available, it revolutionised the way firms did business. At one time it was only available over company Intranet systems. Even then, it made communication between staff and departments far easier. Now most firms would not be able to function efficiently without e-mail.

Using e-mail offers you a simple route to speak to staff, existing clients and prospective clients. In addition, you can call suppliers, creditors and banking companies. If you choose to do this using e-mail, you automatically create an audit trail. This audit trail may be used to monitor progress and to quickly resolve disputes.

Despite the many advantages that e-mail brings a firm, many firms are not taking advantage of this fantastic medium. Some firms do not even backup their e-mails, and lots more do not let their staff to gain access to their business e-mail accounts outside of the office. Those firms who do so have an enormous advantage. The firms that use a unified e-mail solution benefit substantially more.

A unified e-mail solution means that you can access your e-mails from anywhere, using practically any device. Given that the interfaces for every device were created by the same team, they have a tendency to be virtually identical. This will make accessing e-mail intuitive for staff no matter the device each uses. There is no requirement for additional training to provide them the ability to gain access to their e-mail from anywhere on any sort of device.

Using a unified e-mail solution, you are able to make sure that all your e-mail is fully backed-up. It is not important how or when e-mails for your company email accounts are actually sent they will be reliably pooled and copied in a single place.

Using a unified e-mail solution can save you money. There are economies of scale when you buy several products from one provider.

The continuity of service you will get is a benefit. You're able to communicate with one support desk about all issues in connection with your e-mail service. There is not being told by one e-mail company the problem lies with the other provider you could be using for archiving your e-mails.

The amount of secure storage you receive using a unified e-mail solution is often much better than you get by employing a selection of e-mail companies. If you have not done so recently review the e-mail services you're using and explore switching to a unified e-mail provider instead. You will find yourself pleased by the advantages switching to this sort of provider would bring to you.




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